Frequently
Asked Questions

We offer three core services: Exterior Detail, Interior Detail, and Full Detail.

Interior Detail includes vacuuming, pet hair removal, stain removal, interior extraction (hot water extraction), leather or fabric conditioning, and a full interior wipe-down.

Exterior Detail includes a hand wash, clay bar treatment, tire and wheel cleaning, and sealant protection.

Full Detail combines both. Every quote is custom: we look at your vehicle's size and condition first, then price it based on what it actually needs.

Yes, pet hair removal is one of our most-requested services in Morris County. Dog and cat hair gets embedded deep in carpet fibers and seat fabric, past where a regular vacuum can reach. We use extraction equipment with specialized pet hair attachments to pull it out of seats, floor mats, the trunk, and the headliner. Afterward, we follow up with a full vacuum and wipe-down so every surface is clean.

Interior extraction (also called hot water extraction or steam extraction) is a deep-cleaning technique where we inject hot water mixed with a cleaning solution into your car's carpet and upholstery, then immediately extract it along with loosened dirt, stains, and odor-causing bacteria. It works a lot better than just scrubbing the surface. We offer extraction as part of our interior detail service. It's especially good for heavily soiled carpets, persistent pet odors, and set-in stains that surface cleaning can't touch.

Yes, stain removal is included in our interior detail service. We pre-treat stains with professional cleaning solutions designed for automotive fabric, leather, and carpet. For deep stains and ground-in dirt, we use hot water extraction to fully lift the stain from the fibers. We handle coffee spills, juice stains, food residue, mud, ink marks, and most mystery stains. The older or deeper the stain, the more work it takes, but we always do what we can to get it all the way out.

Yes. Odor elimination is part of our interior detail service. Common sources include pet odors, cigarette smoke, mildew, food, and bacteria embedded in the upholstery. We go after the source directly. Deep extraction removes the bacteria and residue causing the smell instead of just covering it up with fragrance. For odors that stick around, we follow up with a strong odor neutralizer after extraction and cleaning. Most odors are gone completely or cut down a lot after a thorough interior detail.

No, you don't go anywhere. Mobile car detailing means we come to your location with everything we need. Whether you're at home or in a driveway anywhere in Morris County, NJ, we come to you. You pick the time, tell us where the car is, and we take care of the rest.

If you prefer a drop-off, we have a location at 191 Malapardis Road in Cedar Knolls, NJ. Just let us know when booking and we'll confirm a time for you to bring it in.

We need two things: a working outdoor water hookup (spigot or hose connection) and a standard electrical outlet near where the car will be parked. These power our pressure washer, extraction equipment, and other tools. If neither is available at your location, let us know before booking and we'll do our best to work something out.

Most jobs take 1 to 3 hours depending on the service type and your vehicle's condition. An exterior-only detail is typically faster. A full interior detail, especially one involving pet hair removal, extraction, and stain removal, takes longer. A full detail on a large SUV in heavily soiled condition can take 3+ hours. We'll give you a time estimate when we quote the job.

No, you don't need to be present for the entire service. As long as we have access to your vehicle and the water and power connections we need, you can go about your day. We'll text you when we're finishing up so you can do a walkthrough and inspect the work before we leave.

Pricing depends on the service type (exterior, interior, or full detail), the size of your vehicle (sedan vs. SUV vs. truck), and its current condition. We don't publish flat-rate prices because a quick exterior on a clean sedan is very different from a full interior on a heavily soiled family SUV with dog hair everywhere. Call or text us at 862-204-7568 for a free custom quote.

Yes. If a vehicle needs a lot more work, heavy pet hair, bad staining, or it just hasn't been cleaned in a long time, that gets reflected in the quote. We always tell you the full cost upfront, before we start anything. You'll never get surprised by extra charges at the end.

Everything is custom. We don't sell Bronze/Silver/Gold packages that charge every customer the same price regardless of what their vehicle actually needs. When you contact us, we assess your vehicle's size and condition, ask a few questions (photos help), and give you a quote that reflects the real work involved. This means you never pay for a service your car doesn't need.

The easiest way is to call or text us at 862-204-7568. You can also send a DM on Instagram at @gngautodetail, or fill out the quote form on our homepage. Include your vehicle type, the services you're interested in, and photos of the current condition if possible. The more info we have, the more accurate the quote.

We accept cash, Apple Pay, and Venmo. Payment is due at the end of the service, after you've had a chance to look over the work.

We serve all of Morris County, NJ and surrounding communities, including: Cedar Knolls, Morristown, Parsippany, Madison, East Hanover, Whippany, Florham Park, Morris Plains, Boonton, Chatham, Summit, Livingston, Short Hills, Millburn, Roseland, Caldwell, West Caldwell, Denville, Randolph, Mountain Lakes, and Mendham. If you're unsure whether we reach your specific location, give us a call. We're very flexible.

Yes, we work weekends. Many of our customers prefer Saturday or Sunday appointments since they're home. Weekend slots fill up fast, so we recommend reaching out a few days in advance if you have a preferred time.

If there's inclement weather on your scheduled day, we'll reach out to reschedule at no extra charge. We'll work with you to find the next available slot that fits your schedule.

Our primary service area is Morris County and the immediate surrounding areas, including parts of Essex County (Livingston, Short Hills, Millburn, Roseland, Caldwell, West Caldwell). For locations significantly outside this area, contact us and we'll let you know if we can accommodate. Travel fees may apply for longer distances.